To ensure that a friendly, helpful, honest and efficient attitude is maintained when dealing with the public face-to-face and/or over the telephone, so as to enhance the professional image of the company and provide a high quality of service.
To deal effectively with any telephone enquiries and to sort out any problems, keeping the Assistant Letting Manager or Branch Manager aware of the progress.
To register and record details of applicants and their requirements.
To arrange suitable accompanied viewings.
To record details on the property to let form for prospective Landlords.
After appropriate training, where possible, value properties, advising the Landlord of the anticipated rental income, and ensuring and negotiating with the Landlord of the services on offer to him/her.
To write up property details, window cards and to arrange advertising of the property.
To confirm any offer on the property in writing and, where necessary, to negotiate between the two parties.
To keep abreast of any new legislation. To fully explain the legal implications to all clients, both Landlord and Tenant, so they are clearly understood.
To have a working knowledge of all IT operating systems in the branch and to always seek to achieve and exceed branch and personal targets.
No experience required.
Pease apply, all candidates will be interviewed.