Welwyn Garden City/Hatfield/Hertford/Stevenage
Job Hours:
Flexible depending on the needs of the business
Responsibility of Care Practitioner role
To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
To create and maintain good professional relationships with Clients, their family and friends and other stakeholders
To actively support other Care Workers
To adhere to all regulatory and statutory obligations and AC Homecare’s policies, procedures and guidelines
To actively market AC Homecare and promote a positive, personal and professional profile, ensuring the good reputation of Caring Hands at all times
Main duties
Care provision
To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
To know and understand the care and support of the Client
To undertake the tasks detailed in the Client’s care and support plan using a person centred approach and in the least intrusive way
To encourage the independence and motivation of the Client and not foster dependent behaviour
To provide input into the care and support plans of Clients by regularly feeding back to the on call manager
To assist Clients getting up in the morning and going to bed at night
To assist Clients to wash, bath and shower
To assist Clients to dress and undress
To assist Clients to look after their skin, teeth, hair and nails
To assist Clients with toileting, continence management and personal hygiene
To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment
To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
To use manual handling equipment safely and correctly
To take responsibility for the safe handling of property and equipment belonging to the Client
To maintain good communication and develop effective working relationships with Clients
To provide companionship to the Client, actively talking and listening to them about their interests
To help the Client to maintain contact with their family and friends
To accompany the Client on trips into the community
To assist the Client to manage their personal affairs
To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights
Recording and Reporting
To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
To regularly read care and support plans, acknowledging changes
To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it
To promptly report to the office or On Call Manager any issues concerning the care, support, well being or behaviour of the Client and update records accordingly
To continue to monitor where concerns have been reported and recorded
To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
To report any complaints to the office or Out of Hours Care Coordinator
To contact the office or On Call Manager if running late
General
To dress appropriately, wearing uniform and using personal protective equipment provided by AC Homecare
To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
To attend and participate in regular Care Worker team meetings and any other relevant meetings
To attend in house and external training pertinent to the role of Care Worker
To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Field Care Supervisor
Any other duties requested by Senior Management, which are within the scope of the post.
Special conditions attached to post
Flexible working, as evening and week end work is required
Own transport
