Resume User 2159

Hard working, enterprising, creative and self-starting person who is keen to take on new challenges under minimum supervision. As a team player, I have a yearning desire to handle a quick-placed, mult


Skills

  • • An outgoing character and possess good communication and interpersonal skills
  • eager and willing to learn. • Have good computer skills in Excel
  • word and power point. • I believe in figures as a vehicle for evidence-based planning decisions. • Hard working
  • enterprising
  • creative and self-starting person who is keen to take on new challenges under minimum supervision. • I have a yearning desire to handle a quick-placed
  • multi-faced and tremendous amount of work and cope with added responsibilities. • Am equipped with skills such as excellent communication
  • excellent report writing
  • team work
  • multitasking
  • among which are the following duties that have enabled me feel suitable to take on new career. • Have strong initiative and exceptional organization skills
  • combined with my ability to work well under pressure. • Previous Team Leader/Supervisory experience is desirable • Minimum of 5 years of relevant (re)insurance industry experience
  • specifically within Underwriting Community • Excellent verbal and written communication skills • Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models • Possess a continuous improvement mindset • Ability to work flexibly in order to complete duties of the role
  • particularly during peak underwriting periods • Proven ability to prioritise and organise effectively • Proven ability to work with speed and accuracy
  • particularly under pressure • Experience supporting work allocation and working to SLAs/tight deadlines • Proven experience of building and maintaining good working relationships • Committed to developing a career in Operations.

Education

Degree in Actuarial science

Work Experience

Work Experience

Customer Care Assistant | Britam Insurance | November 2016 to date
● Customer Service
● Attending to walk in clients by answering their queries regarding insurance policies as well as complaints
● Making and answering phone calls and well as doing email communication,
● Being up to date with the latest information about policies and products
● Motoring company website and noticeboard to ensure they are up to date with the right information.

Front Desk Officer | VFS Global (South Africa & Schengen Visa Application Centers) | May 2008 - October 2016

● Customer Service:
○ Provide information and guidance to visa applicants.
○ Receive and review visa applications, ensuring they meet all requirements.
○ Manage communication with applicants via phone, email, and in-person interactions.
● Administrative Tasks:
○ Prepare reports and maintain accurate records.

○ Process data entry as required.
○ Attend meetings and take minutes.

Interests

Administration roles

  • Last online June 8, 2025 1:44 pm