What you’ll be doing
As Concierge Porter you’ll meet most of our customers on arrival or departure and be able to create a lasting impression making sure that they have everything they need to be comfortable and enjoy their stay. Our concierge and reception team’s thrive on pressure and are nothing if not flexible, welcoming and perceptive about our customer’s individual needs.
The Concierge team are responsible for managing the secure and efficient delivery of customer’s belongings to hotel bedrooms.Providing information to our customers on hotel and local facilities and attractions to help them make the most of their visit to the hotel is also a key role of the team.
We also know that each and every one of our customers wants to be made to feel special. You’ll just use your instinct to build a great rapport and deliver our distinctively memorable service.
What you’ll need
To have a great personality and be genuine, approachable, attentive and instinctive
To enjoy the buzz of being busy
To be smart and well presented
Be IT literate
Excellent spoken English and exceptional telephone manner
To be able to work shifts that generally will be between 7am and 11pm, which will include weekends and bank holidays
Whilst we’d love to hear from you if you have worked in a similar position before, we’d also like to hear from you if you’ve just left school, college or university or you’re inspired to join the hospitality industry
What you’ll get
A refreshingly different work experience with a business that will value your individuality and inspire you to achieve your potential, through great training and development.
Where you’ll be working
The surrounding parkland and ornamental lake have been expertly groomed and a magnificent golf course, but behind the imposing façade lies the warmest of welcomes from the friendly staff.
Why not explore more of what the local areas have to offer. With the Tatton Park Antiques and Fine Art Show, the RHS Flower Show & much more, there is something for everyone
